Terms of Service

Product Demos is a digital SaaS product for individuals, freelancers, creators, small teams, and businesses. Paid plans may include hosted software access, Chrome extension capture, the demo editor, public demo links, embeds, analytics, and team or workspace features based on the selected plan.

Product Demos is delivered as online software access after Paddle confirms the transaction. We do not ship physical goods as part of Product Demos subscriptions.

You are responsible for keeping account credentials secure, ensuring that workspace members are authorized to access shared content, and using the service only for lawful personal, professional, or business purposes.

You may use Product Demos as an individual, freelancer, creator, member of a small team, or representative of an organization.

If you create or manage a workspace for an organization, you confirm that you have authority to bind that organization and to allow workspace members to access its content.

If you use Product Demos as a consumer or individual, nothing in these Terms limits mandatory consumer protection rights that apply in your country of residence.

You must be at least 18 years old, or the age of legal majority in your country if higher, to create an account, start a paid checkout, or buy a subscription.

You retain ownership of screenshots, HTML snapshots, step text, media, branding, leads, analytics context, and other content that you or your workspace submit to Product Demos.

You grant Product Demos the rights needed to host, process, transmit, display, secure, back up, and operate that content so the service can provide capture, editing, public viewing, embedding, support, and analytics workflows.

Product Demos is intended for product education, sales enablement, marketing, onboarding, support, customer-success workflows, and similar lawful personal, professional, or business uses.

You must not use Product Demos for unlawful, deceptive, abusive, infringing, malware, credential-harvesting, unauthorized-surveillance, outbound-telemarketing, tech-support-scam, or payment-network-abusive activity.

Product Demos is not offered as a physical-goods store, human consulting service, outbound telemarketing service, tech-support service, or regulated financial, medical, legal, gambling, adult, weapons, controlled-substance, or other restricted service.

Paid plans are subscription services. Unless a checkout or order form states otherwise, subscriptions renew automatically for the selected billing period until canceled.

You may cancel future renewal through the Paddle buyer portal, the link in your Paddle receipt email where available, the account billing page where available, or Product Demos support. Cancellation does not automatically create a refund for a past billing period.

Product Demos uses Paddle Billing for paid checkout. For Paddle transactions, Paddle acts as reseller and Merchant of Record, processes payments, handles applicable sales tax calculation and remittance, sends buyer receipts or invoices, and provides buyer payment support.

You pay Paddle for Paddle transactions. Product Demos licenses and provides the software service after Paddle confirms the transaction and uses trusted server-side billing records and Paddle webhook events to manage plan access.

Product Demos does not ask buyers to pay us directly for Paddle transactions and does not issue separate Product Demos invoices for those Paddle transactions.

Product Demos, its software, design, infrastructure, documentation, and trademarks remain owned by Product Demos or its licensors. These Terms do not transfer ownership of Product Demos technology to you.

You are responsible for ensuring that content captured or uploaded into Product Demos does not violate third-party intellectual property, confidentiality, privacy, or publicity rights.

Product Demos may modify, suspend, or discontinue features where needed for security, reliability, legal compliance, product improvement, or abuse prevention.

Access may be suspended or terminated if an account violates these Terms, creates legal or security risk, causes payment disputes or chargeback risk, or uses the service in a way that threatens the platform or other users.

These Terms are governed by the laws of the Republic of Kazakhstan, with disputes heard in the courts of Almaty, Republic of Kazakhstan, except where mandatory consumer law gives you a non-waivable right to another forum or stronger protection.

Product Demos may be unavailable, restricted, or discontinued in countries or regions where providing the service would conflict with sanctions, export restrictions, Paddle requirements, payment network rules, or applicable law.

You are responsible for checking whether your use of Product Demos complies with local rules that apply to your content, industry, audience, workplace, or regulated activity. Product Demos does not promise that the service is suitable for every local regulatory requirement.

Product Demos is provided as a hosted software service. To the maximum extent permitted by law, the service is provided without warranties that it will be uninterrupted, error-free, or suitable for every customer environment.

To the maximum extent permitted by law, Product Demos is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data.

The English version of these legal documents is the primary version for Product Demos. Translations are provided for convenience and should be interpreted consistently with the English version, except where mandatory consumer law gives you stronger local rights.

Product Demos is operated by Shatalkin Aleksei, Individual Entrepreneur, Republic of Kazakhstan. IIN: 920108050819. Address: 50040, Almaty, Almaty, Bayzakova, 28.

Governing law: laws of the Republic of Kazakhstan. Venue: courts of Almaty, Republic of Kazakhstan. For support and privacy requests, contact support@productdemos.io.